We have been working constantly to respond to the frequent regulatory changes and to prepare our Team as best we can for the escalating uncertainty caused by the Worldwide Coronavirus pandemic.
Our focus is to keep our clients, staff and community safe during these unprecedented times.
The Federal Government, with the support of the State Governments, has now put in place an enforceable Government order which requires that we close our clinics effective from midnight 25 March, 2020. The above means that our doors are temporarily closed, however we are available for online skin and body consultations and with our online store remaining open we are able to deliver your skin care to you.
For those holding pre-paid treatments, we will of course extend the validity of these to allow for the length of our temporary shut down period. No refunds will be issued and expiry extensions will only be offered for those treatments which remain valid as of today. There is no need to contact us to confirm these extensions, they will be applied automatically.
Please follow our instagram and facebook pages to receive further updates.
During this time, we are offering and additional 20% off our already reduced promotions and 20% of all skincare. We are monitoring all communications from our valued clients and enquiries will be answered as quickly as possible.
We thank you for all of your support and please take care during this time. We look forward to seeing you just as soon as we can reopen our doors.
All the best the True Dermal Team